Frequently Asked Questions
What is included in the cost of rent?
Monthly fees include the cost of utilities.
What happens if I have a roommate conflict?
If you are experiencing a roommate conflict, the first step is to talk to your roommate. If you cannot resolve your issue, the office would be happy to assist.
Can my friend or partner and I sign a lease for one room and live in it together?
Our rooms are single-occupancy, so two individuals cannot live in one at the same time unless the shared room is rented or you can each sign a lease for a room in the same apartment.
Who can be my guarantor?
A guarantor can be any Canadian or American citizen or resident over the age of 25. The guarantor cannot be a resident themselves.
Who can be my guarantor?
A guarantor can be any Canadian or American citizen or resident over the age of 25. The guarantor cannot be a resident themselves.
What if I’m having something mailed to the building?
If you are receiving mail to the building, your mailing address is:
[Your unit number]
[Your name]
315 King St N
Waterloo, Ontario N2J 0B7
(For Preston House Residents)
Mail will go to the mailboxes in the lobby located near the laundry room. Your unit number corresponds to your mailbox number. Each resident will get one mailbox key.
Preston House offices do not accept any packages from FedEx, Canada Post, Purolator, DHL, UPS, or any other mail carriers.
Why is it a 3-year lease? Can you change it so that it’s only 1 year?
All of our leases are 3-year leases with the ability to opt-out every 12 months. You can end the lease in any year as long as you give notice. Below is a list of start/end dates and early termination deadlines:
Preston House
| If your lease starts on…. | It can end on… | If you give notice by… |
| September 3 | August 27 | November 30 |
I don’t need my room during the summer. Do you offer 8-month leases?
We do not offer 8-month leases. All our leases are a minimum of 12 months. You are welcomed to find a sublet for the months you will not be in the unit.
Why can’t I move in on the first of the month? Why do I have to wait until the third?
Especially in September, we are preparing a high volume of beds in a short timeframe. We do our best to get everyone into their new spaces as quickly as possible.
Can I move in early?
Early move-ins are completely dependent on the following:
- The previous resident moving out on time
- The condition they leave your unit in
- How quickly we’re able to get your space ready
We will do our best to accommodate early move-ins, but cannot guarantee them. Please email [email protected] discuss the possibility of an early move-in.
Do you accept individual applications, or do I have to apply to Preston House as part of a group?
We accept both individual and group applications.
What if I don’t have someone who can act as my guarantor?
We do offer an option to waive the guarantor requirement. Please reach out to [email protected] to discuss this option in more detail.